Privacy policy

Last updated: 28 September 2026.

At Phuket Pole Retreats, we are committed to protecting the privacy and security of our website visitors and customers. This policy outlines how we collect, use, and safeguard personal information.

Information we collect

• Personal information when you book or contact us: name, email, phone, Instagram handle, training level, roommate notes, and WhatsApp messages you send about the retreat.
• Payment information is collected by Stripe. We do not store card numbers on our servers.
• Usage data such as IP address, browser type and pages visited, to improve the site.

How we use it

To fulfil bookings, process payments (including pay in full or a €500 deposit with monthly payments), send itinerary and logistics, and — if you do not opt out — occasional updates about retreats.

Sharing

We do not sell your information. We share it with payment processors (Stripe) and as required by law, or to run the retreat (for example hotel rooming lists).

Cookies and advertising

This site does not load Meta or Google advertising tags until you choose Accept on the cookie banner. Reject leaves those tags unloaded. Your choice is stored in this browser (localStorage), not as a marketing cookie. If you accept, we may use the Meta Pixel and Google tags (Analytics and/or Google Ads) to understand visits and to show you this retreat again in ads. You can change your mind from Cookie choices in the footer. After you reject, reload the page so any tags already loaded in that visit stop. We do not sell your booking information.

Your rights

You may ask to access, correct, or delete personal information, or stop marketing messages. Reach us via the contact form, which opens WhatsApp.